At this time, Addlestone Library is accessible only to College of Charleston students, alumni, faculty and staff, Friends of the Library, or those with appointments for services offered in the library. NEW Cougar Cards, FOL cards, or appointment emails are required for entry.

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Q. MyCharleston is prompting me to set a new password, but I get an error message when I try to change it.

Answered By: Gretchen Scronce

Last Updated: Aug 02, 2019 Views: 105

MyCharleston requires you to change your password every 180 days. If you are using a password that it has stored in its password history list, it will give a “password change failed” message. Try to login again, and enter a password that you know you have never used before.

If you are still having problems, call the IT Service Desk at 843-953-3375 for password assistance.